How to Win Friends and Influence People

It's almost a year when my friend gave this book to me entitled How to Win Friends and Influence People by Dale Carnegie. She gave it to me during my birthday and over the past year (I'm being truthful here) I haven't finished reading the book yet. (bad meh. >.<) BUT, even if I wasn't able to completely finished the book, I already learned a lot from the author. 

photo source: oneclimbs.com 

There are four parts and each part teaches you something very vital and very helpful when dealing with different kinds of people.

Part 1: Fundamental Techniques in Handling People

* Don't criticize, condemn or complain.

* Give honest and sincere appreciation.

* Arouse in the other person an eager want.

Part 2: Six Ways to Make People Like You

* Become genuinely interested in other people.

* Smile.

* Remember that a person's name is to that person the sweetest and most important sound in any language.

* Talk in terms of the other person's interests.

* Make the other person feel important -- and do it sincerely.

Part 3: How to Win People to Your Way of Thinking

* The only way to get the best of an argument is to avoid it.

* Show respect for the other person's opinions. Never say. "You're wrong."

* If you are wrong, admit it quickly and emphatically.

* Begin in a friendly way.

* Get the other person saying "yes, yes" immediately.

* Let the other person do a great deal of the talking.

* Let the other person feel that the idea is his or hers.

* Try honestly to see things from the other person's point of view.

* Be sympathetic with the other person's ideas and desires.

* Appeal to the nobler motives.

* Dramatize your ideas.

* Throw down a challenge.

Part 4: Be A Leader: How to Change People Without Giving Offense or Arousing Resentment

* Begin with praise and honest appreciation.

* Call attention to people's mistakes indirectly. 

* Talk about your own mistakes before criticizing the other person.

* Ask questions instead of giving direct orders.

* Let the other person save face.

* Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise."

* Give the other person a fine reputation to live up to. 

* Use encouragement. Make the fault seem easy to correct. 

*Make the other person happy about doing the thing you suggest.